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FAQ’s2020-03-30T11:42:37+02:00

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ANSWERS TO FREQUENTLY ASKED QUESTIONS SUBJECT TO THE COVID-19 THREAT

What was the reason for postponing the event?2020-03-30T15:53:50+02:00

For the organization the highest priority in these exceptional circumstances generated by the Covid-19, are the health and safety of visitors, exhibitors and staff of the team.

Following up on this situation with the local authorities, it was decided to postpone the event in order to set new dates that won’t compromise our Sea Otter people

What are the new dates of the event?2020-03-30T15:53:56+02:00

New dates for Sea Otter Europe are set the 25-26-27 of September 2020

What is the refund policy?2020-04-01T10:20:32+02:00

The payment/refund policy depends on on whether you are exhibiting or participating in a sports event. In order to know all the information, fill out the form and choose the corresponding subject. We will answer you as soon as possible!

When will Sea Otter Europe’s dates for 2021 be announced?2020-03-30T15:54:19+02:00

Once the 2020 edition is celebrated, we will start with the 2021 campaign, and we will announce the new dates through all the media and channels linked to the festival

Payment/Refund Policy for Exhibitors2020-09-07T11:10:20+02:00

30 OF MARCH 2020
NOTIFICATION OF NEW DATES FOR SEA OTTER EUROPE 2020

If the brand decides to EXHIBIT on the new dates of September:

  • Exhibitors who have already paid the first 50%
    • The second deadline to pay the full amount will be 21 July 2020
  • Exhibitors who have made the 100% payment
    • Needless to add any step. Everything is okey

If the brand decides not to exhibit on the new dates of September:

  • Exhibitors who have already paid the first 50%
    • A 25% refund will be made***
    • Or you can leave on account of the next edition 2021
  • Exhibitors who have made the 100% payment
    • A 75% refund will be made***
    • Or you can roll over the payment for the next edition 2021

21 JULY 2020 (included)
NEW DEADLINE FOR THE SECOND 50% PAYMENT (for festival in September)
NEW DEADLINE FOR REQUEST FOR CANCELLATION OF THE EXPO AREA (for festival in September)

1 SEPTEMBER 2020 (included)
NEW DEADLINE TO BOOK THE EXPO AREA (for festival in September)

25-26-27 SEPTEMBER 2020
NEW DATES FOR THE 2020 EVENT

Sportive events payment/refund policy2020-09-07T11:10:27+02:00

30 MARCH 2020
NOTIFICATION OF NEW DATES FOR SEA OTTER EUROPE 2020

If the participant decides to PARTICIPATE in the new September dates:
1.- The registration is automatically transferred to the new date,

If the participant decides NOT TO PARTICIPATE in the new September dates:
1.- According to the cancellation policy, the refund will be 80% of the amount. Such a refund request or the roll over of the registration for 2021 must be done before 31/5/2020 (date included),
2.- Or you can roll over the payment for the 2021 edition,

31 MAY 2020 (included)
DEADLINE FOR APPLICATION FOR CANCELLATION OF REGIST

25 -26 -27 SEPTEMBER
NEW DATES FOR THE 2020’s FESTIVAL

CONTACT US

If you have got any doubt about the festival nor the expo zone, write it here and we will get back to you in a máximum period of 48H.

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